When you complete a session with a client, your payout will be transferred to your 'Wallet' 24 hours later.

In those 24 hours, clients have the option to claim their money back in case they are not satisfied with the service provided by therapists.  

You have the option to request a funds transfer immediately after the funds are available in your wallet. If you choose not to do so, you can let the funds accumulate in the wallet and then request withdrawals when you want to.

The amount shown in the wallet are in GBP, however, we are working on showing this in your local currency in near future.

Please note that payments can take up to 30 days from the date when the payout has been requested.

Plumm processes payments through Stripe in the UK, and through PayPal for all other countries. 

For more information on Payout Process, please feel free to reach out to us on live chat.

Did this answer your question?